Welcome to RV Accessories! We’re passionate about enhancing your outdoor adventures with high-quality RV parts and accessories. By accessing our website at rvpartsonsale.com and making a purchase, you agree to these Terms and Conditions. Please read them carefully to understand your rights and responsibilities, as well as ours. We’ve designed this document to be clear and user-friendly, reflecting our commitment to your satisfaction and safety.

1. User Obligations and Responsibilities

As a user of our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order.
  • Use the site only for lawful purposes and not engage in any fraudulent activities.
  • Respect our intellectual property and not copy or distribute content without permission.
  • Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
  • Comply with all applicable laws and regulations in your region, as we ship globally (excluding Asia and certain remote areas).

Failure to adhere to these obligations may result in account suspension or legal action.

2. Product and Service Description

At RV Accessories, we specialize in a wide range of RV parts and accessories, including items from our menu such as 5th Wheel components, Air Conditioning parts, Electrical systems, LED Lighting, Generator accessories, and more. Our products are designed for durability and reliability to support your RV lifestyle.

  • Product Availability: All items are subject to stock availability. If an item is out of stock, we’ll notify you promptly.
  • Product Information: We strive to provide accurate descriptions and images, but slight variations may occur. If you have questions, contact us at [email protected].
  • Non-Returnable Items: For safety and hygiene, certain items cannot be returned, such as installed electrical components, opened LED bulbs, or custom orders. Refer to our Returns & Exchanges Policy for details.

3. Order and Payment Terms

We aim to make your shopping experience smooth and transparent. Here’s how orders and payments work:

  • Order Processing: Orders are processed within 1-2 business days after payment confirmation. You’ll receive a shipping confirmation with tracking details once dispatched.
  • Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. All transactions are secure, and payments are processed upon order submission.
  • Shipping:
    • Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 business days after dispatch.
    • Free Shipping: Available for orders over $50 via EMS, delivered in 15-25 business days after dispatch.
    Note: Delivery times may vary due to customs or destination factors. We ship globally but exclude Asia and remote regions.
  • Cancellations: Orders can be cancelled within 24 hours of placement if not yet processed. Contact us immediately for assistance.

4. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of RV Accessories and protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent. Unauthorized use may result in legal action.

5. Liability Limitations

While we strive for excellence, RV Accessories’ liability is limited as follows:

  • We are not liable for any indirect, incidental, or consequential damages arising from product use, such as loss of profits or data.
  • Our total liability for any claim related to your order shall not exceed the purchase price of the product.
  • We are not responsible for delays caused by shipping carriers, customs, or events beyond our control (e.g., natural disasters).
  • Products are intended for standard RV use; misuse may void warranties. Always follow installation guidelines and safety instructions.
Note: If you receive a damaged or defective item, contact us within 48 hours of delivery with photos, and we’ll arrange a replacement at no cost.

6. Returns, Refunds, and Exchanges

Your satisfaction is our priority. Our policy aligns with the details on our homepage:

  • Return Period: Returns or exchanges must be requested within 15 days of receiving your order.
  • Conditions: Items must be unused, in original packaging, and include all accessories and proof of purchase.
  • Process: Follow the steps in our Returns & Exchanges Policy, including obtaining an RMA number. Return shipping costs are the customer’s responsibility unless the error is ours.
  • Refunds: Issued within 5-7 business days after return approval to the original payment method. Original shipping fees are non-refundable.

7. General Provisions

  • Governing Law: These terms are governed by the laws of the United States, with disputes resolved in courts in Albuquerque, US.
  • Changes to Terms: We may update these Terms and Conditions periodically. Changes will be posted on this page, and continued use of the site constitutes acceptance.
  • Contact Us: For questions or support, email [email protected] or visit our address at 4457 Westfall Avenue, Albuquerque, US 87102. We respond within 24 hours on business days.

Thank you for choosing RV Accessories. We’re here to help you gear up for unforgettable journeys—adventure safely and confidently with us!